Your First Visit at Wai Bodywork

Personal attention from the moment you arrive at our private Union Street studio.

How do I book an appointment?

Book online through our “Book Now” page, pick your service, date, and time. You’ll receive a confirmation email once it’s set.

What is your cancellation policy?

We require 24 hours’ notice to cancel or reschedule. Late cancellations or no-shows may be charged 100% of the session fee (or the deposit forfeited, if applicable). By booking, you agree to these terms.

Do I need a credit card on file?

A valid card may be required to hold your appointment and will only be charged according to the cancellation/no-show policy.

Can I use my FSA or HSA debit card?

Yes. Wai Bodywork accepts FSA and HSA debit cards for eligible massage therapy services.

Eligibility depends on the purpose of your treatment and your plan’s requirements. Massage solely for general wellness or relaxation does not qualify. Before your visit, check with your benefits administrator about eligibility, a detailed receipt, and whether a Letter of Medical Necessity (LMN) is required.

Where is the studio located & how do I get inside?

Wai Bodywork is located at 2169 Union Street, Suite 3, San Francisco, CA 94123, in the Marina District / Cow Hollow area, near Pacific Heights, Russian Hill, and the Presidio.

Look for the black iron gate at 2169 Union Street, go up to the first floor, and follow the hallway to Suite 3.

Sessions are one-on-one and by appointment only. Please arrive 5 minutes before your scheduled time. If you’re late, your session may be shortened and the full fee applies.

What should I wear / how much should I undress?

Traditional Thai Massage: This session is performed fully clothed without oil. Wear comfortable, loose or stretchy athletic clothing that allows easy movement.

Deep Tissue, Sports, or Swedish Massage: Undress to your personal comfort level. Respectful draping is always provided throughout your session, and you can request adjustments at any time.

Is there parking nearby?

Yes—both free and metered street parking are available along Union Street and nearby Marina District side streets. Check posted parking restrictions and allow time to find a space.

How do I choose between 60, 90, and 120 minutes?

60 minutes ($145–$165): Focused attention on one or two priority areas, such as tight neck and shoulders from desk work or lower back tension.

90 minutes ($195–$225): Unhurried, detailed bodywork across several muscle groups, with time to settle into the session.

120 minutes ($245–$285): Comprehensive full-body Deep Tissue, Sports Massage, or Swedish relaxation with extra time for areas that need attention.

Traditional Thai Massage is available in 60- or 90-minute sessions. View services and exact prices →

What if the pressure is too firm or too light?

Your comfort guides the entire session. We’ll discuss your goals before we begin, and you are always welcome to ask for more or less pressure, skip a specific area, or pause at any time.